Product Updates
Account & Banking
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Setting Up Multi-Factor Authentication (2FA)
Multi-Factor Authentication (commonly referred to as Two-Factor Authentication or 2FA) is the best way to secure your CrowdChange account against security brea… -
How to Issue Full and Partial Refunds
Need to refund a transaction? CrowdChange now provides the ability for Admins to issue Partial Refunds in addition to standard, full refunds. For example, you … -
How to Reset Your Password
This process must be performed by the user themselves, using the steps below: Go to your CrowdChange site. Click Login on the top-right corner of the site. Wit…
CrowdChange Tutorials
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Welcome to CrowdChange!
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How To Start a Fundraiser
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Customizing your fundraiser UI & design
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How to Close or Reopen a Fundraiser
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How to Archive a Fundraiser
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How to Change the Date and Time of your Fundraiser
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How to Change Cover Photo
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How to Change Your Fundraising Goal
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How to Adjust Default Donation Amounts & Settings
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How to Manage Personal Pages & Teams
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How to Share your Personal Fundraising Page
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How to Create a Team & Invite Members
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How to Close, Archive, or Delete a P2P Page
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How to Assign a Team Manager / Co-Captain
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How to Change a Team Captain
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How to Hide Team Captains
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How to Cap Number of Teams and Number of Personal Pages Within a Team
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How to Change a Fundraiser Host/Owner
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How to Hide a Fundraiser (Limit Visibility)
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How Registration Works
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How Sponsorship Works (Sponsorship Packages)
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How to Set Up Promo Codes
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How to Duplicate a Fundraiser
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How to Create an eCards Store
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How to Use Tribute Cards
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How to Create Custom Fundraiser Links
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How to Create Custom URLs for Team & Personal Pages (Sub-sites only)
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How to Access the Tickets Report (Fundraiser Level)
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How to Access the Registrations Report (Fundraiser Level) - Multi-registration fundraisers only
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How to Use the Access Manager - Give others Admin Access for an Event (Fundraiser Level)
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How to Use the Site-Level Access Manager
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How Email Templates Work
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Mailing List - Contact & Recipient Limits
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Mailing List - Admin Approval for large campaigns
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Fundraiser Approval (Admins)
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How to Enter Offline Donations
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How to Access the Activity Log
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How to Access the Fundraisers Report
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How to Access the Payouts Report
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How to Access the Admin Summary Report
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How to Access the Personal Pages Report
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How to Access the Teams Report
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How to Edit Email Notifications
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CrowdChange Notifications
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Recurring Donations
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Recurring Donations Report - How to Manage Recurring Donations on CrowdChange
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Admin > General Settings
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Admin > Layout Settings
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How to Set Up 'In Support Of' Options
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How the Organizations Feature Works
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How Donation Matching Works
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How Pledging Works
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Image Size Guidelines
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CrowdChange Image Editor
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Analytics Connectors - Google Analytics, Google Tag Manager, Facebook/Meta Pixel, Reddit, Pinterest, & TikTok
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How to Pin Featured Fundraisers
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Leaderboard & Page Navigation
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Data included in Donations Lists and Amount Raised Bars
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How to Reset Your Password
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How to Cap User Transaction Fees
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Setting Up Multi-Factor Authentication (2FA)
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Stripe Banking Overview
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Paysafe Banking Overview
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Failed Transaction
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Salesforce Integration with CrowdChange
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Integrating CrowdChange with Raiser's Edge and Raiser's Edge NXT
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DonorPerfect Integration with CrowdChange
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How to Add Custom Fields to the Start a Fundraiser Process
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Custom Questions for Teams & Personal Pages
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Minimum Fundraising Commitment tied to Registration
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How to Set Up Custom Fees
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Personal Page Privacy Feature
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Parent - Child / Sub-Site Relationship
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Fundraiser & Blueprint Custom Tags
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Set a custom meta description for fundraiser social sharing
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Changing the 'Show my name as' options
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Badges and Milestones
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Participant Center
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Site Admin Level Options for P2P Pages
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Super Teams
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Site Communication
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Recommended Web Browsers & Versions
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Fundraiser link displays 'Page not Found' Error message
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Double the Donation Integration
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How to Use Embedded Donation Forms
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What's New Section
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Donor Advised Funds - DAFpay by Chariot Integration
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One-time Giving Upsell Feature
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Access Codes for Purchase Options (Pre-Sale or Private Tickets, Merchandise, Registration, and Sponsorship)
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Per-transaction Limits for Purchase Options
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Link by Stripe in CrowdChange Checkout
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How to Access and Use the Tax Receipts Report
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How to Upload a List of Teams or Personal Pages Using a CSV File
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How to Mass Upload Offline Donations Using a CSV File
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Release Notes
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Leaderboard Block - How to show a list of donations, team fundraising pages and personal fundraising pages on your fundraiser
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How to Assign Tickets to Different Attendees During Checkout
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Sign in with Apple - Why does a user’s email appear as xxxx@privaterelay.appleid.com?
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Design your Fundraiser - How to adjust the front-end user interface of your campaign on CrowdChange
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Cover Image Block - How to update the banner image on your fundraiser
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Sharing Block - Social media, QR Codes, Email, SMS, and more
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Donation Progress Block - how to track amount raised and goals on your fundraiser
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Gallery Block - How to add an image gallery to the body of your fundraising page
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Fundraiser Moderation: Approval & Smart Fundraiser Protection (Admins)
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Email Center - How to send emails from CrowdChange
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Auctions - How to host an Auction on CrowdChange
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How to Create and Share an Instagram Image - Sharing your CrowdChange page or fundraiser via Instagram
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Community Feed Block - How to share updates on your fundraiser, team or personal fundraising page
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How to Add or Change an Avatar on a Personal or Team Fundraising Page
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Pay by Installments - how to break a donation up into separate payments
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Multi-Column Block - How to add multiple content columns to the body of your fundraising page
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Fundraiser cards - how to change the image on homepage, tickets, and preview
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How to Use Donation Encouragement to Support Fundraising Goals