Welcome to CrowdChange!

Thank you for choosing CrowdChange as your fundraising solution!

Our mission at CrowdChange is simple; to partner with our clients to provide an intuitive, comprehensive fundraising platform so they can focus on what matters most; their cause. We see our team as an extension of your organization and aim to help your fundraising efforts reach new heights.

The Help Center will be your main portal to everything CrowdChange - from how to create your first fundraiser in just a few minutes, to more in-depth questions about tax receipts, peer to peer fundraising, and back-end reporting - the Help Center will be a resource for you to explore and share with your fundraising team.

Here are a few helpful resources to get you started:

• You can create a custom fundraising page on CrowdChange in under five minutes! Click here for more information on How to Start a Fundraiser.

• Looking to set up Tax Receipts to be generated automatically at the point of donation? Take a look at our guide to Tax Receipts & Eligibility.

• The Site-Level Access Manager allows you to assign administrative roles to your users, allowing them full or partial administrative privileges. Click here for more information on the Site-Level Access Manager.

• Want more information about back-end reporting?

  • The Admin Donations Report will provide you with a high-level overview of all transactions on your CrowdChange site.

  • Is your fundraiser set up for Registrations? The Registrations Report will give you a detailed overview of all registrations made or purchased through your fundraiser.

  • Does your site use the Recurring Donations function? For all information plus the ability to skip, change the date, or cancel a recurring donation, take a look at the Recurring Donations Report.

  • Does your organization have Tax Receipts enabled? The Tax Receipts Report shows any receipts issued and allows you to cancel or reissue a tax receipt.

Additionally, the CrowdChange team is only ever one call away. For one-on-one support, you can always reach out to your organization-specific Partner Success representative and we would be happy to jump on a call with you. For any support-related inquiries that require immediate assistance, you can also email support@crowdchange.co and someone will get back to you within 24 hours.

Best of luck on your fundraising journey!