The Auction report lists every auction item with its bids, winner and payment, so you can follow up on unpaid items and see how much your auctions raised.
Before you start
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You need Admin access with permission to view reports. Fundraiser owners have a separate, simpler Auction report under Dashboard › Reports: totals of items, sold, paid and unpaid items, a list of auction items with sale status and payment status filters, and a CSV export.
How to open the Auction report
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Go to your CrowdChange site and Log In.
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Click your name in the top-right corner, then click Admin.
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In the menu on the left, click Reports, then Auction report.
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Set your dates and any filters. See How to filter, compare and download reports.
The report covers all dates. The cards follow every filter (search, auction tags, sites, fundraisers, organizations, Blueprints, fundraiser tags), so they always describe the items listed. Deleted items, items of deleted auctions and items on deleted fundraisers are left out.
Cards
|
Card |
What it shows |
|---|---|
|
Items |
All auction items: upcoming, open, closed or sold. As of today. |
|
Sold items |
Items with a winner (highest bid when bidding closed, or a buy-now purchase), paid or not. The note shows how many are not sold. |
|
Bids |
Bids placed, including buy-now purchases, with the number of unique bidders. |
|
Paid items |
Sold items the winner has paid for, and their share of sold items. Fully refunded items are not counted. |
|
Awaiting payment |
Sold items the winner hasn't paid for yet, including failed payments. |
|
Raised from auctions |
Amount paid for auction items, with the number of payments. Fully refunded payments are not counted. |
Items list
Columns: Fundraiser, Item, Item status (Upcoming, Live, Expired, Sold), # of bids, Bid amount (the winning bid when sold, otherwise the highest bid), Highest bidder and Payment (Paid, Refunded, Failed or Payment required).
While payment is required or has failed, you can retry the payment, send a payment link, or change the winner to the next bidder.
Download the Auction report
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Set your filters.
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Click Download.
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Open the link in the email we send you.
Tips & troubleshooting
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Raised from auctions doesn't match Auctions in the Summary report. This report covers all dates; the Summary only counts auction payments made in your dates, minus refunds in your dates.
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Donations from outbid bidders are counted as donations, not auction revenue.