Admin Help Center
Breadcrumbs

How to Set Up Custom Fees

CrowdChange offers the capability to add custom fees per fundraiser / event if necessary.

For example, if you need to add a separate ‘Shipping Cost’ to each apparel purchase on your fundraiser.

Custom fees can be a specific dollar amount or a percentage, and may be tax-deductible or not.

Please note: this feature is NOT available by default and must be enabled by CrowdChange staff.

  • Custom fee amounts can be refunded as part of a Partial Refund from the Admin Donations Report.

  • Custom fees can also be set per Blueprint, allowing you to copy set fees to connected fundraisers.

  • Promo Codes can be applied to custom fees in the same way they are applied to purchase options.


Enabling Custom Fees on a Fundraiser

  1. Log In and navigate to your fundraiser.

  2. Click Manage Fundraiser in the top-right section of the page.

    image-20250812-144706.png



  3. Click Purchase Options on the left sidebar, then Custom Fees.

    image-20250812-145149.png



  4. Enable Custom Fees and click Save.

    image-20250812-145655.png



Adding/Creating a Custom Fee

  1. Log In and navigate to your fundraiser.

  2. Click Manage Fundraiser in the top-right section of the page.

    image-20250812-144706.png
  3. Click Purchase Options on the left sidebar, then Custom Fees.

    image-20250812-145149.png
  4. Click Add Fee.

    image-20250812-145803.png


  5. Name your custom fee and enter a dollar or percentage amount.

  6. Select the purchase option(s) this fee should apply to.

  7. Choose whether the fee is tax deductible or not.

    image-20250812-150022.png


  8. Click Save to complete.